return policy

Returns:

We want you to feel confident about purchasing with us, which is why our 7 days return policy gives you plenty of time to return your order if you're unhappy. Fate Jewelry will not provide return postage.Your item(s) must be in an unworn and pristine condition for a full refund or exchange and with the original tag attached or alongside the product. All returns will be assessed by our operations team prior to being accepted.

Assessment usually takes 7 days to be processed.

Damaged items cannot be returned for credit or exchanged.

special orders are not eligible for return or exchange. 

Resized items are not eligible for return or exchange.

How to Return Your Jewelry：

We offer a 7 day returns policy.

For security purposes, please use the original packaging to send your jewelry.

Please include a note in your package explaining the reason for your return. This will help us process your return faster.

Please return all items using a trusted, tracked, and insured courier service to the address listed below.

Jirui Wei

1909, 20 George st. , Hamilton

Ontario, Canada

L8P0C4